IzzA VybE Custom Engraved Keychain

At IzzA VybE, we stand behind the quality of our merchandise and want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.

Returns We accept returns within 14 days of delivery for eligible items. To qualify for a return, items must be unused, unworn, unwashed, and in their original condition with all tags attached.

Non-Returnable Items Certain items cannot be returned, including:

• Final sale or clearance items

• Gift cards

• Customized or limited-edition merchandise (unless defective)

Refunds Once your return is received and inspected, you will be notified of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days.

Exchanges We offer exchanges for size or defective items, subject to availability. If the item is unavailable, a refund or store credit may be issued.

Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos so we can resolve the issue promptly. We will replace the item or issue a full refund.

Shipping Costs Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

How to Start a Return To initiate a return, please contact our support team with your order number and reason for return. We will provide next steps and return instructions.

We appreciate your support of IzzA VybE and are committed to making your experience smooth, fair, and respectful.

At IzzA VybE, we are committed to delivering your merchandise safely, efficiently, and with care.

Processing Time All orders are processed within 2–5 business days after purchase. Orders are not shipped or delivered on weekends or holidays.

Shipping Time Estimated delivery times after processing:

• Standard Shipping (U.S.): 5–10 business days

• Expedited Shipping (if available): 2–5 business days

Delivery times may vary based on location, carrier delays, or high-demand periods.

Shipping Confirmation & Tracking Once your order ships, you will receive a confirmation email with tracking information so you can follow your package in real time.

Shipping Rates Shipping costs are calculated at checkout based on your location and selected shipping method.

Lost or Delayed Packages If your package is delayed beyond the expected timeframe or appears lost, please contact us so we can assist in locating your order and resolving the issue with the carrier.

Incorrect Address Disclaimer Please ensure your shipping information is correct at checkout. IzzA VybE is not responsible for orders shipped to incorrectly entered addresses.

International Shipping (If Applicable) International delivery times vary by destination and may be subject to customs processing fees or delays, which are the responsibility of the customer.

We appreciate your support and thank you for representing the IzzA VybE movement.